There are some firms who want to develop projects with the help of their In house team, but want to outsource entire testing work. As they are comfortable trying to outsource software testing work as it is discrete yet vital aspect of their work. But for effective implementation of the entire software testing process there are some best practices which should follow by software outsourcing companies.
- Hire a different service provider for software testing:
That’s a most common mistake made by the companies. The problem - while hiring the same company do the quality testing, the firms may get biased in the situation if some kind of bug found in the code. Quality of the code suffers very badly as consequences of this.
- The organization should emphasize on good written language skills:
We all know that, English is the international language of the business and software outsourcing is no different. It often happened in the outsourcing that English as a second language for both the software development firm and the outsourcing team. Therefore, the smooth and effective communication between software Development Company and the outsourced QA team is one of the key factors for the success of any project.
- It is advisable to declare software testing plans at the beginning stage of the coding:
Most companies first develop the application and then they do testing on what has been developed. This creates an environment where it’s hard to find a problem without pointing fingers or being blamed for anyone. So, first and foremost, the coaching provided by the QA team, to show them how to perform functional testing, before the actual coding of the application has begun. A service provider should teach testers on what tools to use, how to automate the process, how to generate better output for the analysis.
- Create a proper channel for the constant communication:
Likely any other outsourcing services, timely communication is required for the outsourced work testing, is well to avoid any type of wrong information. For that it advisable for the organizations to use chat, email or SMS, shared documents and dashboards, issue tracking systems, configuration management tools, screen sharing are some of the techniques to know the progress of the software outsourcing project.
- Use different time zones as an advantage:
It is one the best practice that is emerged because it is often happens that developers’ team work in one country and the testers work in another country. So firm should use them as their advantage as they can easily submit their work to outsourcing software testing firm at the same day. Because of the time zone difference they easily get the desired software to be tested by its tester. The firm can also use the time intersection to communicate while using down time to get lots of work done and show them the results on the very next day.
There are some other practices which should also implement by like proper documentation of the project is very crucial as it helps any organization when they decide to send testing work to outsourcing companies. And lastly company needs to understand that their own developer never happy when they see that their organization is hiring software outsourcing tester to do testing of their systems. But do expect this attitude to change when the software outsourcing service provider is doing a required job.
The best thing about Outsource your software development needs to the country with different time zone is - one can have the constant workflow for 24 hours.