In any offshore outsourcing project or tasks, communication is the key to its success and for it to work. However, some businesses only recognize the relevance of communication, but sadly they do not truly put theory into practice. Some firms employ contact measures but these end up being executed in an inferior manner.
Importance of schedule in outsourcing:
In outsourcing projects Communication must be scheduled on a regular basis and must be expected of all employees who are involved at both firms. The conferences should be to the point, brief and easy to red. Keep in mind, the more complex they are, the more probability they will be skipped. Interactivity is the key in having meaningful communications with an offshore vendor. This is encouraged by opting for live channels like phone calls and video conferences. Two-way correspondence promotes real-time messages exchange, so eliminating delays. This way, one could address concerns and clarify queries that could possibly become a problem if unanswered even in a short amount of time.
Correspondence is a key for the success in the software outsourcing project:
Correspondence is critical for carrying out a meaningful change. That is why leaders should plan conferences such that the benefits are articulated clearly for all target stakeholders. Every business differs from one to the other and it is necessary to drive such initiatives with awareness and foresight. Investments in conferences depend on the maturity and culture of the concerned parties. Factors such as scale, complexity, size, kind of outsourcing and the extent of the change desired must be reviewed additionally during the planning stage in order to determine investments.
Modern tools used for software outsourcing:
Even if face-to-face correspondence is preferred when outsourcing a project, the cases when this approach is possible is lesser, particularly when offshoring. Nevertheless, thanks to the current technologies, the gap could be filled in easily with IM tools, emails, video calls and even the social networking sites. It is also a better option that both parties decide upon these tools at the beginning. In case of a time difference, the most convenient and efficient way to coordinate when offshoring is the email. When time zones coincide, audio calls and IMC are preferred. After the client and vendor have chosen the communication channels, the next step would be setting up a clear connection between both parties through appointing a contact person or persons on both sides. Most particularly in software application development, it is best that each side would delegate a contact person or persons in charge with the aspect of interaction of the process.
Providing feedback is an integral part of the process when offshoring services. Regular feedbacks assure a clear understanding of the latest issues that could appear in the project. It further provides a true view on the task. Both parties must ensure that the message is clear and that it produces the effects desired and also that the product would meet client requirements. Communicating is not just about words. Equally important in the process are the visual elements like writing training materials, PowerPoint presentations, videos and others which could help understand issues and concerns of both as well as hasten results.
In outsourcing projects Communication must be scheduled on a regular basis and must be expected of all employees who are involved at both firms. The conferences should be to the point, brief and easy to red. Keep in mind, the more complex they are, the more probability they will be skipped. Interactivity is the key in having meaningful communications with an offshore vendor. This is encouraged by opting for live channels like phone calls and video conferences. Two-way correspondence promotes real-time messages exchange, so eliminating delays. This way, one could address concerns and clarify queries that could possibly become a problem if unanswered even in a short amount of time.
Correspondence is a key for the success in the software outsourcing project:
Correspondence is critical for carrying out a meaningful change. That is why leaders should plan conferences such that the benefits are articulated clearly for all target stakeholders. Every business differs from one to the other and it is necessary to drive such initiatives with awareness and foresight. Investments in conferences depend on the maturity and culture of the concerned parties. Factors such as scale, complexity, size, kind of outsourcing and the extent of the change desired must be reviewed additionally during the planning stage in order to determine investments.
Modern tools used for software outsourcing:
Even if face-to-face correspondence is preferred when outsourcing a project, the cases when this approach is possible is lesser, particularly when offshoring. Nevertheless, thanks to the current technologies, the gap could be filled in easily with IM tools, emails, video calls and even the social networking sites. It is also a better option that both parties decide upon these tools at the beginning. In case of a time difference, the most convenient and efficient way to coordinate when offshoring is the email. When time zones coincide, audio calls and IMC are preferred. After the client and vendor have chosen the communication channels, the next step would be setting up a clear connection between both parties through appointing a contact person or persons on both sides. Most particularly in software application development, it is best that each side would delegate a contact person or persons in charge with the aspect of interaction of the process.
Providing feedback is an integral part of the process when offshoring services. Regular feedbacks assure a clear understanding of the latest issues that could appear in the project. It further provides a true view on the task. Both parties must ensure that the message is clear and that it produces the effects desired and also that the product would meet client requirements. Communicating is not just about words. Equally important in the process are the visual elements like writing training materials, PowerPoint presentations, videos and others which could help understand issues and concerns of both as well as hasten results.